Northwestern Mutual

Career Insights

Our employees, through the decisions they make, the work they produce, their attention to what is best for the policyowner, and their high degree of integrity, play a key role in producing the value and security so important to our customers.  Career Insights provides an opportunity to learn more about the key areas of the company, some of the career opportunities available at Northwestern Mutual, and the types of opportunities available (full-time, internships, and summer internships).

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Operations Careers

Why Join Operations?

Operations is the heartbeat of a financial services company. It’s where business goes on the books, clients find answers, and companies make good on their promises.

Northwestern Mutual Operations employees are among the best in the industry at what we do. Would you like to be part of a team like ours?

Numbering more than 1,400 people strong, Operations offers high performers a wide range of opportunities to expand their skills and build a career. We value people from diverse educational and cultural backgrounds who seek and respect different viewpoints and experiences. We work hard to give our customers the best possible experience, yet still make time for fun, family and balance.

What We Do

As a member of Operations, you will work closely with one of the nation’s most productive sales forces and a large, loyal client base.

Operations comprises several departments that share common goals. We are all about helping our sales force bring more value to clients. We also work to deliver a financial security experience to our clients that seamlessly integrates services from our corporate and field offices.

Wide Range of Opportunities

Do you have what it takes to join the Operations team? If you are an exceptional student, college graduate or experienced professional, we likely have a position suited to your skill set.

We hire creative, motivated people who demonstrate:

  • Excellent customer focus
  • Problem solving
  • Approachability
  • Time management

A day in the life

If you have these core skills, our robust training and mentoring programs will take you the rest of the way. Here are three examples of opportunities that might be right for you:

  • video

    Claims: Deliver on Our Promises

    Claims: Deliver on Our Promises

    Our claims experts investigate and analyze data to determine the amount of funds to send an insured for his or her disability, long-term care or death claim.

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  • video

    Service: Deliver Expert Guidance

    Service: Deliver Expert Guidance

    Our service experts take calls and handle casework to help our sales force and clients on a wide range of insurance and investment topics.

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  • video

    Underwriting: Central to Our Success

    Underwriting: Central to Our Success

    Underwriters evaluate medical, financial and other risk information to determine the effect these factors have on life, disability or long-term care insurance coverage.

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