Get to know my dedicated team

When you became my client, you placed your trust in me to help make your vision a reality. I honor that trust with the help of my dedicated support staff. Together, we make a strong commitment to client service. If at any time you have a question, concern or need, please let us know.

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Sheila C Hagen

Associate Financial Representative

919-489-6505

Sheila is committed to providing our individual clients and their families with a high level of quality service.  

Sheila will work with you to:

  • Schedule appointments with Barbara for planning and reviews
  • Make certain that your applications for coverage are accurate and complete and will follow up with you throughout the underwriting process
  • Provide ongoing servicing of your insurance and investment solutions

Sheila joined Barbara in 2008.  She holds  insurance licenses in North Carolina for Life and Health as well as Long Term Care.  She earned a degree in Finance from Jacksonville University in Jacksonville, FL

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Steve Dycus

Director of Operations

919-489-6505 ext. 111

Steve supports Barbara in her work with businesses of all sizes that provide long term care insurance options to their employees and executives as well as to the business owners and their families.

Steve will work with you to:

  • Set initial informational and subsequent appointments with Barbara
  • Monitor employee enrollment opportunities and scheduling
  • Providing assistance with billing questions, policy changes, and claims

Steve  joined Northwestern Mutual in 2007 after nearly 30 years in Emergency Medicine and Hospital Management.