Get to know my dedicated team

Each of us are committed to providing exceptional service. If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.

Photo of Operations Associate Drew Murphy

Drew Murphy

Operations Associate

Drew joined Northwestern Mutual in August of 2022. He completed his bachelor’s degree at the State University of New York at Oswego. Drew currently holds his Life, Accident, and Health Insurance License for the State of New York and is actively working on acquiring more licenses. Drew grew up in the Capital Region and graduated from Mechanicville Jr./Sr. High School. He still resides in Mechanicville, and enjoys golfing, traveling, and spending time with friends and family.

Photo of Director of Operations Jessica Lyden

Jessica Lyden

Director of Operations

Jessica joined Northwestern Mutual in December of 2018. She currently holds her FINRA Series 6 and Series 63, as well as her Life, Accident, and Health Insurance License for the State of New York. Jess grew up in the Capital Region and graduated from Burnt Hills-Ballston Lake High School. After her four years studying and playing collegiate soccer at SUNY Oneonta, Jess moved back to the area to Saratoga Springs, NY where she currently resides. She enjoys being active outdoors (skiing, golfing, hiking), traveling, and spending time with friends and family.

Photo of Director of Operations Anna Elizabeth Hilditch

Anna Elizabeth Hilditch

Director of Operations

Anna originally joined Northwestern Mutual back in 2015 and worked for three years before taking time to be home with her kids. She came back in 2023 and during that time, has secured her Life, Accident & Health licensing, serves as a notary, and recently passed her SIE, 6, and 63. .  Outside of work, you can find Anna running after her 3 kids, visiting local bookshops, and listening to Lake Street Dive on repeat.