Get to know my dedicated team

Each of us is committed to providing exceptional service. If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.

Photo of Assistant Brynn M Shepherd

Brynn M Shepherd

Assistant

Brynn has been with Northwestern Mutual since December 2013 and is committed to providing exceptional client experiences. Holding a Life, Accident, and Health License, she excels in guiding clients through the underwriting process and handling service requests, all while building relationships with each client.

As an Associate Financial Representative, Brynn manages:

  • Appointment requests and calendar coordination
  • Policy changes and updates
  • Applications
  • Bank account and address updates
  • Operation requests like account values
  • Processing checks
  • Supporting diverse client needs

A Baker College graduate with a Business Degree and a Communication Minor, Brynn enjoys family time with her husband Chad and daughter Karalynn, gardening, and traveling. She also serves as an Ambassador for The Chamber of Grand Haven, Spring Lake, and Ferrysburg.

Get to know my dedicated network of specialists

Through Northwestern Mutual, I have access to a Network of Specialists. We help each other, share ideas and common values, and leverage each other's talents to help you achieve your personal dream of financial security.

Photo of Estate & Business Planning Specialist John D. Folkert

John D. Folkert

CLU®

Estate & Business Planning Specialist