If you have questions or concerns about your business with us, or you are not able to reach your financial representative, please contact us:

Insurance and Annuities: For service regarding your insurance policies and annuities, please call

(800) 388-8123

Investment Accounts: If you need information about your investment account, execution of trades and access to funds or securities, please contact us at

(866) 950-4644


Northwestern Mutual extends its support to those affected by the hurricane in all counties in the state of Florida and in Texas counties, including Angelina, Aransas, Atascosa, Austin, Bastrop, Bee, Bexar, Brazoria, Brazos, Burlson, Caldwell, Calhoun, Cameron, Chambers, Colorado, Comal, De Witt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Grimes, Guadalupe, Hardin, Harris, Jackson, Jasper, Jefferson, Jim Wells, Karnes, Kerr, Kleberg, Lavaca, Lee, Leon, Liberty, Live Oak, Madison, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Trinity, Tyler, Victoria, Walker, Waller, Washington, Wharton, Willacy, and Wilson counties.

Because mail delivery containing premium notices may be disrupted, policies paid for by those residing in:

  • The state of Florida will not be allowed to lapse due to nonpayment of premium through October 15, 2017.
  • Affected counties of Texas will not be allowed to lapse due to nonpayment of premium through October 31, 2017.