If you have questions or concerns about your business with us, or you are not able to reach your financial representative, please contact us:

Insurance and Annuities: For service regarding your insurance policies and annuities, please call

(800) 388-8123

Investment Accounts: If you need information about your investment account, execution of trades and access to funds or securities, please contact us at

(866) 950-4644


South Carolina Policyowners

Northwestern Mutual extends its support to families and businesses affected by Hurricane Florence. Northwestern Mutual and Northwestern Long Term Care are reinstating any individual life, DI, and LTC policies with payers in all South Carolina counties which lapsed due to non-payment of premium since September 14, 2018. In addition, we will suppress lapse notices and prevent lapse of life, DI, and LTC policies with payers in these counties due to non-payment of premium until November 13, 2018, as required by South Carolina's Department of Insurance. If a policyowner impacted by the hurricane requests a copy of his or her insurance policy (e.g., due to loss), a copy shall be provided within 15 calendar days of the request at no cost to the policyowner.

North Carolina Policyowners

Northwestern Mutual extends its support to families and businesses affected by Hurricane Florence. Northwestern Mutual and Northwestern Long Term Care are reinstating any individual life, DI, and LTC policies which lapsed due to non-payment of premium since September 17, 2018 affecting payers in these North Carolina counties: Beaufort, Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Harnett, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Roberson, Sampson, and Wayne. In addition, we will suppress lapse notices and prevent lapse of life, DI, and LTC policies with payers in these counties due to non-payment of premium until December 19, 2018, as required by North Carolina's Department of Insurance.