Get to know my dedicated team
Each of us are committed to providing exceptional service. If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.

Melissa Mutters
Associate Financial Representative
Melissa joined the team in June 2022. Starting at Northwestern Mutual Normal in June 2020, Melissa worked as a Campus Recruiter then transitioned into a Sales Execution Team Member role parallel to her Associate Financial Representative role.
Prior to starting her career at Northwestern Mutual, Melissa graduated from Illinois State University with a Bachelor’s Degree in Organizational Leadership & Business Administration. She has also been Head Bowling Coach at Illinois Wesleyan University since January 2022. In her free time Melissa loves hiking, bowling, and has a goal of travelling to all 50 US States by the age of 30!
How can Melissa help you?
- Scheduling/Rescheduling Appointment Times
- Assist in customer service inquires
- Guidance through the insurance applications and underwriting process
- Provide direction in the investment account opening process