Get to know my dedicated team
Each of us are committed to providing exceptional service. If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.


Desirae Mitchell
Director of Client Operations
I am Desirae Mitchell, Director of Operations for John Mark Thompson. I have a BA in Criminal Justice from Winston-Salem State University with a background in urban legal systems. I have over a decade of experience in relationship management, organizational development, and online systems. My passions include reading, caring for nieces and nephews, and bowling with my mother. Humility, empathy, justice, compassion, mutuality, and faith are values which fuel my dedication to serving families and making a difference.