Get to know my dedicated team

My main goal is to go above and beyond to help clients with their financial needs in the best way possible. However, during this process, I have the help of my team.

In our offices, the most important visit is the one from a client. We make sure that each of our clients knows that its a pleasure to be given the opportunity to be of service to them. We do not treat customer service as a department but as an attitude. This team’s priority is client satisfaction and to provide exceptional customer service to all our clients. They are here to ensure that from the moment you get on the phone or step into our office, you have a positive experience. When you walk in you are greeted with a smile, and you leave with a smile.

If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.

J M

Jennifer Mercado

Associate Financial Representative

Photo of Director of Training Connor G Caple

Connor G Caple

Director of Training

Photo of Sales Execution Team Leader Tracy A Byrd

Tracy A Byrd

Sales Execution Team Leader

Photo of Sales Execution Team Yohander Jimenez

Yohander Jimenez

Sales Execution Team