Supplier Registration & Resources
Existing suppliers (prior to
Beginning , Northwestern Mutual will transition all suppliers to Zip; a cloud-based company that streamlines the end-to-end procurement process with suppliers. If you already use Zip, now you will be able to invoice through Zip.
If you have not used Zip, you will need to opt into Zip. On , you should have received a message from Zip. Please refer to the Zip Opt-In Process noted in the Resources section below.
New suppliers (after
You will receive a Zip Registration email directly from Northwestern Mutual.
As part of the onboarding process, here is some of the information needed from new suppliers:
- Company Information (Legal name, Phone, Email, etc.)
- Federal Tax ID Number (TIN #, W–9)
- ACH (for direct deposit)
- DUNS Number (https://www.dnb.com)
Diversity Certifications (if applicable)
- for additional details, refer to our Supplier Diversity page
Supplier Code of Conduct
Northwestern Mutual is committed to maintaining the highest legal and ethical standards. We expect suppliers to adhere to the following:
- Supplier Code of Conduct. The Supplier Code of Conduct outlines our requirement that suppliers be committed to principles, culture and values aligning with our own commitment to ethical, responsible, and sustainable business.
- Purchase Order Terms & Conditions. Vendor accepts Northwestern Mutual's offer contained in the purchase order and agrees to all the terms and conditions contained herein.
Resources
Zip Opt-In Process (for existing suppliers as of )
Zip Help Center — Please note that some Zip functionality is not available to NM suppliers.
- Resetting the MFA Phone Number
- If you don't have access to the admin email and cannot wait the 3 days, then email support@ziphq.com.
- Invite Teammates
- Accessing a Purchase Order
- Uploading an Invoice
- Resetting the MFA Phone Number
- PPT: Zip Supplier Training
- FAQ
- Supplier Code of Conduct
Legal