Customer Service Center 


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  • Life, Disability, Annuity Personal Insurance

    Access your account using our current MyFinancialFolder site.

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  • Brokerage and Advisory Investment Accounts

    Northwestern Mutual Investment Services NMIS Online.

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  • Business Insurance

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  • Trust and Private Client

    Learn More
  • NM Access Funds

  • COMING IN 2015 Continuous Improvements to Your Online Account Access!

    Try the new online account access that consolidates personal insurance and investment accounts. Look around and offer feedback before it formally launches in 2015.

    Learn More
Type of policy or account How to

To find a specific form, select the type of policy or account from the first dropdown menu, then select the service request "How to" from the second dropdown menu and click "Go."

Printable Forms: Download the free Adobe Acrobat Reader to view a PDF. Please print the form, fill in the information, sign, and return to the address shown on the form.

If you have questions while completing a form, call one of our customer service representatives using the numbers listed under the Contact Us tab above.

The Customer Service Center is intended to provide general information about Northwestern Mutual insurance policies and annuities, and does not modify policy or contract provisions in any way. Any change to a policy or annuity may have tax or financial consequences. As always, your Northwestern Mutual Financial Representative can answer your questions and provide you with service for all of your policies.

Type of policy or account
Customer service is important to Northwestern Mutual.  We can help answer your servicing questions. Please contact one of our customer service representatives by selecting the servicing area that best fits your needs and click "Go."
Type of policy or account How to
To learn more about a topic of interest, please select the product or account type, then select the "How to" topic that best fits your needs and click "Go."