Northwestern Mutual

Universal Life Insurance

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Forms

The Customer Service Center is intended to provide general information about Northwestern Mutual insurance policies and annuities, and does not modify policy or contract provisions in any way. Any change to a policy or annuity may have tax or financial consequences. As always, your Northwestern Mutual Financial Representative can answer your questions and provide you with service for all of your policies.

FAQs

Access Online Account Information

Northwestern Mutual online account access is available for the following types of policies/accounts:

  • Life insurance
  • Disability insurance
  • Annuity contracts
  • Variable annuity contracts

Register for Online Access to Your Accounts
Register now so you can access your accounts at your convenience.

You will need to have a product number in hand to register. This includes one of the following – insurance policy number, annuity contract number or insurance service account number.

Answers to Common 1099 Questions

General:

Why am I receiving a Form 1099 from Northwestern Mutual?

The Internal Revenue Service (IRS) and the Internal Revenue Code (IRC) require Northwestern Mutual to report certain distributions received from life insurance and annuity contracts, and interest earned. The IRS requires that we report this information on a Form 1099 to both the taxpayer and the IRS. Some common examples of taxable income Northwestern Mutual is required to report include:

Form 1099-INT – Interest earned from an Insurance Service Account (ISA), interest earned on dividends that are left to accumulate (i.e. Accumulated Dividends), interest income plans, interest earned on death proceeds after the date of death, but prior to the proceeds being paid, and interest earned on Access Fund Accounts; if the amount of the interest is at least $10.00.
Form 1099-R, Distributions From Pensions, Annuities, ... Insurance Contracts, etc. - Full and partial distributions and certain dividend payments from life insurance and annuity contracts. Note: Certain tax-free exchanges are also reportable on Form 1099-R for informational purposes.

Can Northwestern Mutual advise me on tax matters?

No, Northwestern Mutual cannot provide tax advice as tax laws are complex and circumstances can vary greatly. This FAQ provides answers to common questions about the Forms 1099 and what is reported on them. For tax advice you should consult with your tax advisor. For example, if you received a 1099-R indicating “taxable amount not determined” you may want to discuss with a tax advisor to determine the taxable portion. You may find helpful information on the Internal Revenue Service site including IRS Publication 17, which provides information on a variety of topics and is searchable.

This contract has multiple owners, why was only one 1099 issued?

Northwestern Mutual records that a contract has multiple owners, but we do not have knowledge of the arrangement among the owners of the contract. The IRS specifies that for multiple owners, the reporting company may report to the first owner of record to fulfill its reporting obligation. The first owner of record, in turn, can divide and report the income to the other owners (referred to as “nominees”) on separate Forms 1099 based on their respective ownership interests. If you need to nominate additional owners you may want to consult with your tax advisor or to refer to General Instructions for Certain Information Returns (Forms 1097, 1098, 1099, 3921, 3922, 5498, and W-2G).

Can I download my Northwestern Mutual Form 1099 information directly into my tax preparation software?

Currently, Northwestern Mutual does not provide this service for life insurance or annuity products.

Form 1099-INT:

Where do I report the interest income from the Form 1099-INT?

Generally, interest income reported on Form 1099-INT is reported under the category of “taxable interest” on line 2 of the 2015 Form 1040EZ or line 8a on the 2015 Forms 1040A and 1040.

I received a Form 1099-INT as beneficiary of a life insurance contract. I thought death benefits were tax-free. Why did I receive a Form 1099-INT?

While the death benefits from a life insurance contract are generally tax-free, interest may be paid from the date of death until the claim is settled. The IRS requires that we report the interest you earned on Form 1099-INT.

Form 1099-R:

Where do I report the taxable gain from the Form 1099-R on my federal income tax return?

If you receive income that is reported on Form 1099-R you cannot use Form 1040EZ. Generally, distributions from life insurance and annuity contracts are reported under the category of “pensions and annuities” on lines 12a and 12b on the 2015 Form 1040A (11a and 11b if an IRA distribution) or lines 16a and 16b on 2015 Form 1040 (15a and 15b if an IRA distribution).

How should the taxable gain on Form 1099-R be reported -- ordinary income or capital gains?

Generally, the gain reported on the full or partial distribution of a life insurance or annuity contract is considered ordinary income. There are some situations in which the proceeds are treated as capital gain, e.g. the life insurance contract was sold by an owner to another party. If you feel your transaction may qualify for capital gain treatment you should consult with your tax advisor.

How is the taxable amount reported on the Form 1099-R determined for a life insurance contract?

For any part of a transaction to be taxable, the contract must first have a gain. A life insurance contract has a gain when the gross cash value exceeds the cost basis (generally premiums paid less adjustments) of the contract.

Generally, when a taxpayer takes a distribution from a life insurance contract the IRC allows the taxpayer to recover the cost basis before any gain is withdrawn, but there are some exceptions. Distributions (including loans) from life insurance contracts classified as Modified Endowment Contracts under the IRC are taxed gain-out-first. Also, distributions from a contract within the first 15 contract years may be subject to gain-out-first taxation depending on the size of the withdrawal and other factors.

There was a loan on my life insurance contract when it was surrendered/lapsed. Why is the gross distribution on the Form 1099-R greater than the amount I received at that time?

The IRS requires that if a loan is outstanding when a life insurance contract is surrendered or lapses, the taxable amount reported is generally determined by comparing the gross cash value of the contract to the remaining cost basis. The transaction is reported as if the gross cash value were distributed at the time of the surrender or lapse and then used to pay off the loan; the remaining value, if any, is distributed to the contract owner.

I exchanged my life insurance contract for another life insurance contract. Why did I receive a Form 1099-R (or possibly two Forms 1099-R)?

The IRC allows certain exchanges (section 1035 tax-free exchanges), to occur without generating taxable income even though one contract is surrendered for another.

  • If you exchanged your Northwestern Mutual contract for one with a different company, and the exchange qualified as an IRC section 1035 tax-free exchange, a Form 1099-R was generated showing a Distribution Code of “6” in Box 7. This provides the cost basis transferred (amount in Box 5) to your new contract as part of the exchange. No taxable amount is reported in Box 2.
  • If you received two Forms 1099-R for the same contract on the exchange from Northwestern Mutual to another company, the exchange was not entirely tax-free. One Form 1099-R will report the amount of taxable income generated from the exchange (Distribution Code of “7” in Box 7), which occurs if you received cash or an outstanding loan was extinguished as part of the exchange. The other Form 1099-R reports the cost basis transferred (Distribution Code of “6” in Box 7) to the new company. If you exchanged one Northwestern Mutual contract for another Northwestern Mutual contract under IRC section 1035, we do not send a 1099-R with a Distribution Code of “6”as Northwestern Mutual tracks the cost basis internally.
  • If your contract did not qualify for the exchange, the surrender was taxable to the extent of the gain and reported on Form 1099-R with a Distribution Code of “7” in Box 7.

I surrendered multiple life insurance or annuity contracts. Why did I only receive one Form 1099-R?

The IRS allows for consolidating information from multiple contracts on one form, if the information is similar. As a mutual insurance company that is owned by the policyowners, we take advantage of this opportunity to reduce costs. We do include a breakdown by contract on the page following the Form 1099-R.

I received a Form 1099-R reporting all or part of my annual dividend on my life insurance or annuity contract as taxable. Why?

Generally, for life insurance, the IRC allows the taxpayer to recover the cost basis of the contract before anything is taxable. If the cost basis was recovered through previous withdrawals, then subsequent dividends that are paid in cash, applied to a contract loan, or deposited into an ISA are reported as taxable income. Dividends from an annuity are fully taxable.

My contract dividend was reported as taxable; shouldn’t that dividend have been reported on Form 1099-DIV?

No, per the IRS instructions, taxable dividend distributions from life insurance and annuity contracts are reported on Form 1099-R - Distributions From Pensions, Annuities, ... Insurance Contracts, etc. The Form 1099-DIV is generally used for dividends paid on corporate stock.

I received a Form 1099-R with a Distribution Code of “1” in Box 7 indicating that I am subject to a penalty tax because at the time of the distribution I was younger than age 59 ½. While I was younger than 59 ½, I was also disabled and should qualify for an exception under IRC section 72. Can this Form 1099-R be corrected?

While you may qualify for the disability exception, the definition of disability can vary and to qualify you must meet the IRS definition of disability. Northwestern Mutual is not in the position to make the determination of whether you qualify under the IRS definition. You should consult with a tax advisor regarding claiming the exception on your federal tax return.

What should I do if I think some of the information on my 1099-INT/1099-R is incorrect?

Information believed to be incorrect:

  • Social Security Number or Taxpayer Identification Number
  • Address
  • Your tax form was submitted to the state of your secondary residence, rather than your resident state.

Call the telephone number on the upper right-hand corner of the Instructions for Recipient page that was sent along with your 1099.

Information believed to be incorrect:

  • Dollar amounts
  • Distribution Code

If the information relates to an amount or distribution code, you can call the number on the Instructions for Recipient page as well. However, prior to doing so, please consider:

In some instances the information on the 1099 may be combined from multiple policies/contracts or transactions and may account for an apparent discrepancy—consider all of the transactions that were completed during the tax year.
The reporting and determination of taxable income from life insurance policy and annuity contract is governed by Internal Revenue Code, and not a contractual stipulation on the part of Northwestern Mutual. Northwestern Mutual is required by law to report certain taxable transactions from life insurance policies and annuity contracts.

There may be instances where Northwestern Mutual is required to report a transaction as taxable in a certain manner, but for reasons not reflected in Northwestern Mutual’s records, the distribution may qualify for different tax treatment. In these situations you may need to provide additional information to the Internal Revenue Service (not Northwestern Mutual) to support your position regarding the amount of income that is taxable. Northwestern Mutual cannot determine the impact of transactions that are not fully reflected in our records. You should seek tax advice from a tax advisor.

This FAQ is not intended to be tax advice and cannot be used for the purpose of avoiding penalties that may be imposed under the Internal Revenue Code or any other applicable tax law and you are advised to seek tax advice based upon your own particular circumstances from an independent tax advisor.

Apply for a Policy Loan

One of the most valuable features of a life insurance policy is the ability to borrow from your policy's cash value. However, taking out a policy loan can have a significant impact on your policy's performance and future dividends. Also, any outstanding loan balance and interest will reduce proceeds paid to your beneficiary.

Talk to your Northwestern Mutual representative before making any decisions.

Unless instructed differently all payments made on policies with loans will be applied to the loan balance prior to being applied to premiums.

Applying for a Loan
To apply for a policy loan you’ll need to complete a Policy Loan Agreement form. To obtain a copy of the form:

  • Contact your representative
  • For Custom Variable Universal Life policies call Northwestern Mutual at 1-866-424-2609, 7:00 AM to 6:00 PM CT, Monday through Friday
  • For all other Universal Life policies call Northwestern Mutual at 1-866-464-3800, 7:30 AM to 5:00 PM CT, Monday through Friday

How Interest Affects Your Policy
Interest on your loan accrues daily and is billed annually on the policy anniversary date until the loan is repaid. Unpaid interest is added to principal where it continues to accrue and compound. This may result in the loan exceeding the cash value of your policy. If this happens, outside funds will be needed to avoid termination and a potentially significant tax.

How Loans Affect Certain Policy Types

Variable Universal Life policies
Taking a loan from a Variable Universal Life policy will permanently affect your policy, even if you repay the loan in full. That’s because the cash value used as collateral for your loan will be placed in the company’s general account and will not share in the investment experience of the underlying funds.

Policies Classified as Modified Endowment Contracts
Loans and loan interest are taxable when taken as ordinary income to the extent of the gain in the policy. Northwestern Mutual is required by the Internal Revenue Service (IRS) to report either the amount you borrow or the gain in the contract, whichever is less. If you are under age 59 1/2 when you take the loan, the IRS may assess an additional 10% penalty on the taxable amount. Modified Endowment Contracts may be subject to other special tax treatment. Talk with your tax consultant before making your decision.

Repaying Policy Loans
Repaying your loan is important. It keeps your policy in force and maintains the level of protection you planned to provide for your beneficiaries. Repayment can restore your policy's death benefit and cash value. As you pay off your loan, you will also reduce your interest payments—a lower balance means lower annual interest charges. A loan spread charge will be deducted each month while the loan is outstanding. See your policy for details.

To repay a policy loan:

  • Contact your representative
  • For Custom Variable Universal Life policies call Northwestern Mutual at 1-866-424-2609, 7:00 AM to 6:00 PM CT, Monday through Friday
  • For all other Universal Life policies call Northwestern Mutual at 1-866-464-3800, 7:30 AM to 5:00 PM CT, Monday through Friday
  • Complete a Request for Service form
Change the Beneficiary

“Beneficiary” Defined
The beneficiary of a policy is the person who receives the proceeds of an insurance policy upon the death of the insured. The beneficiary is named by the policyowner. The policyowner is the only person who can change the beneficiary.

Changing a Current Beneficiary's Name or Address
You do not need to fill out a form if you are only changing the current beneficiary's name and/or address (i.e. marriage, adoption, or other legal name change). Call your Northwestern Mutual representative, or contact Northwestern Mutual directly at 1-877-394-9524, 7 a.m. to 6 p.m. CT. Monday through Friday.

Change a Beneficiary
To change the beneficiary, you will need to complete and sign a change of beneficiary form. Call your Northwestern Mutual representative, or contact Northwestern Mutual directly at 877-394-9524, 7 a.m. to 6 p.m. CT. Monday through Friday.

Change the Owner of Your Policy

Changes in your personal life may create the need to change the policyowner. There may also be tax or legal advantages to having your life insurance policies owned by a trust, or by other family members who will be the beneficiaries.

The decision to change the policyowner should not be taken lightly. Before requesting a form, contact your Northwestern Mutual representative, attorney, or other advisors to discuss the ramifications.

"Policyowner" Defined
The policyowner is the person or entity who owns an insurance policy and has all contractual rights. The policyowner does not have to be the person who is insured or who pays the premium, except on a tax-qualified annuity.

Multiple Policyowners
You may name multiple policyowners. All policyowners must act jointly on all policy transactions, however, and all their signatures are required on any documents that change the policy.

Premium Payments
Changing the ownership of a policy does not change the person who receives the bill. To change the billing information call your Northwestern Mutual representative or contact Northwestern Mutual directly at 800-388-8123 7 a.m. to 6 p.m. CT. Monday through Friday.

Death Proceeds
Changing the ownership of a policy does not change the beneficiary of the death proceeds. To make a change to the beneficiary designation, call your Northwestern Mutual representative or contact Northwestern Mutual directly at 800-388-8123 7 a.m. to 6 p.m. CT. Monday through Friday.

Change the Owner
To change the owner, you will need to complete and sign an owner designation form. Call your Northwestern Mutual representative, or contact Northwestern Mutual directly at 1-877-394-9524 7 a.m. 6 p.m. CT. Monday through Friday.

NOTICE TO WASHINGTON AND MAINE POLICYOWNERS
If your life insurance policy is in danger of lapsing, please review the brochure specific to your state of residence, by clicking on one of the links listed below. These brochures detail important information about alternatives to allowing your policy to lapse.

Learn About Modified Endowments (MEC's)

What is a Modified Endowment Contract (MEC)?
The primary purpose of life insurance has always been to help solve the financial needs caused by premature death. Because of its social value, the law has historically given preferential tax treatment to life insurance – cash value grows tax deferred, lifetime distributions are treated as a nontaxable return of basis first and then as taxable gain, loans are not taxed when taken and death proceeds are generally received income tax free to the beneficiary.

A MEC is a heavily funded life insurance policy which is taxed as an annuity in certain situations. A MEC does not receive all of the tax preferences of life insurance.

As with traditional life insurance, the cash value build up of a MEC is tax deferred and the death benefit is income tax free. However, any loans or withdrawals from a MEC will be taxed at the time of withdrawal to the extent of the gain in the policy and may also be subject to a 10% penalty tax.

Should I purchase a life insurance policy which is a Modified Endowment Contract?
That depends on the reasons you want to purchase the life insurance policy. If your primary concern is to protect your beneficiaries from your premature death, the MEC status will probably have little effect. The two major tax advantages remain in place. The cash value will still grow tax deferred and your beneficiaries will still receive the death proceeds income tax free. In addition, payments received under a payment plan will still be taxed on a pro rata basis. However, if you plan to take lifetime distributions (including loans) from the policy, a MEC may not be appropriate.

What constitutes a distribution for Modified Endowment Contract for tax purposes?
Distributions that are taxable include: policy loans, premium loans (paid from the cash value), assignments as collateral for loans, dividends used to repay loans or loan interest, dividends received in cash, and partial and full surrenders of the policy for cash.

Distributions do not include dividends used to reduce premiums or purchase additional coverage and surrender of paid up additions to pay premiums.

What is the difference between the taxation of distributions from non Modified Endowment life insurance policies and distributions from Modified Endowment Contracts?
Distributions from the non MEC life insurance policies are taxed basis first, gain second, while distributions from a MEC are taxed gain first, basis second. The order in which basis is withdrawn is important because basis is not taxable. The following example illustrates the difference.

Assume a policy has a cash value of $10,000 composed of $4,000 of nontaxable basis and $6,000 of taxable gain and a $7,000 distribution is taken. Because a non MEC life insurance policy is taxed basis first, gain second, only $3,000 of the distribution ($7,000-$4,000 (basis)) would be taxed if the policy were a life insurance policy. However, because a MEC is taxed gain first, basis second, $6,000 of the distribution (the entire gain) would be taxed if the policy were a MEC. An additional 10% penalty tax could also apply to the $6,000 of taxable gain, if the policyowner was under age 59½.

What if I want to use the cash value of my Modified Endowment Contract to supplement my retirement income?
The contract may still work to your advantage. Withdrawals will still be taxed gain first but will not be subject to the additional 10% penalty tax if taken after you attain age 59½. Payments taken under a settlement option will be taxed on a pro rata basis and will also not be subject to the 10% penalty tax if taken over your lifetime or after you attain age 59½.

What happens if I become disabled and need to use the cash value of my Modified Endowment Contract?
You’ll pay income tax on the gain. However, you will not be charged the 10% penalty tax on amounts taken out during your disability if you meet the tax law definition of disability.

I may need part of the cash value for my children’s college tuition or for emergencies. Should I avoid a Modified Endowment Contract?
If, as the owner of the contract, you will need to withdraw part of the cash value before you are 59½, you should avoid a Modified Endowment Contract. You will be taxed on any withdrawals to the extent of the gain in the contract and you will be charged an additional 10% penalty tax on the taxable portion of any withdrawal.

How do you determine if a policy is a Modified Endowment Contract?
The tax law has established a “7 pay test” which limits the amount of premiums that can be paid for a specified amount of life insurance coverage. If this limit is exceeded, the policy will be classified as a MEC. Prior to issuance, the 7 pay test is applied to determine if the policy, as applied for, will be classified as a MEC at issue or at any time in the future.

Can a traditional life insurance policy become a Modified Endowment Contract?
Yes. A change to a traditional life policy which results in either an increase in premiums, or an increase or reduction in the insurance coverage, may cause the policy to fail the 7 pay test or to be retested for MEC status. For example, if within the first 7 years a policy is partially surrendered or lapses to a reduced amount of paid-up insurance, (and is not reinstated within 90 days), the test is applied to determine if premiums paid have exceeded the limit for the reduced coverage. If it has, the policy is reclassified as a MEC.

How can I prevent my policy from becoming a Modified Endowment Contract?
If testing shows that your policy will be classified as a MEC, you will be notified and given the opportunity to make changes to avoid MEC status.

Check with your Northwestern Mutual Financial Representative to see if the best option for you is to pay a lower premium and maintain your coverage, or to maintain your premium and increase your insurance coverage. To reverse MEC status caused by a premium payment in excess of the pay limit, the excess premium must be withdrawn with interest within 60 days of the following policy anniversary. To reverse the MEC status caused by a lapse, the policy must be reinstated within 90 days of the date the premium is paid to at lapse. The choice you make should depend on your need for life insurance coverage.

However, once the cure periods have expired, it may not be possible to undo the MEC status.

Make Premium Payments

Paying premiums keeps your insurance policies in force and ensures your beneficiaries will receive the level of protection you planned for them.

Paying premiums has other advantages. It builds tax-deferred cash value, which provides money for emergencies, your children's education, a dream vacation or supplemental retirement income.

Ways to Pay Your Premiums
Northwestern Mutual offers three easy ways to pay your premium.

  • Automatic withdrawal
    Automatic withdrawal, often called Electronic Funds Transfer (EFT), is the quickest, most convenient way to pay your premiums. Just tell us what checking or savings account you want the money to come from, and how often you want to pay. You can pay your premiums monthly, quarterly, every six months or once a year. To pay by automatic withdrawal, log on to ‘Access Your Accounts,’ select ‘Billing Account,’ and complete the Automatic EFT Payments Form. You must have an Insurance Service Account (ISA) in order to make payments via Automatic withdrawal.
     
  • Direct billing
    Northwestern Mutual sends you a billing notice in the mail. If you have several policies with Northwestern Mutual, you can have them placed on one bill using an ISA.

    Note: A separate ISA is required for variable products and annuity products.

  • Electronic Payment Services
    Not to be confused with EFT, these are outside electronic bill payment services such as MSMoney, Quicken or your bank. Northwestern Mutual still bills you directly, but you instruct the outside service to pay. An electronic payment service arrangement is an agreement between you and the provider of the service. Unlike EFT, where Northwestern Mutual draws the amount for the payment on the day it is due, you are responsible for coordinating the payment amount, date and payee with the service.
     
    Tip: When paying through an electronic payment service, use your ISA or policy number. If the service does not ask you to enter your first and last name separately, enter your last name first.

Changing Bank Names/Payment Date
To change the date the premium is automatically withdrawn from your bank, or to let us know you have changed banks:

  • Contact your Northwestern Mutual representative
  • Northwestern Mutual directly at 1-800-388-8123, 7 a.m. to 6 p.m. CT, Monday through Friday
  • Complete the Request for Service form

To change the payment date, you will need to provide:

  • Your name
  • Your ISA or policy numbers
  • Your bank account number
  • The current date of your automatic withdrawal
  • The new date of your automatic withdrawal

To change the bank where payments are withdrawn:

  • Your name
  • Your ISA or policy numbers
  • Your bank transit/routing number
  • Your new bank account number
  • The name of your new bank 

NOTICE TO WASHINGTON AND MAINE POLICYOWNERS
If your life insurance policy is in danger of lapsing, please review the brochure specific to your state of residence, by clicking on one of the links listed below. These brochures detail important information about alternatives to allowing your policy to lapse.

Request Technical Support

What should I do if I can't remember my user id or password?
Call us toll-free at 1-800-388-8123, 7 a.m. to 6 p.m. CT, Monday through Friday. Upon verifying contract information, we can give you the user id, and provide you with a new, temporary password. The next time you access your policy information enter the temporary password and change it immediately to a new password.

You can also reset your password online.

What will happen if I enter the wrong password?
For security reasons, after three tries you will be locked out of your account. Please try again later. Your password is case sensitive. Enter your password exactly the way you saved it with the correct upper and lower case letters. Check to see if you have activated your CAPS LOCK key. Turn off CAPS LOCK and enter your password again.

How do I clear incorrect login information from the system?
Your browser may have cached (stored on your hard drive) the incorrect information and is not sending your new information to the server. Close your browser and disconnect from your Internet Service Provider. Wait about ten seconds and reconnect to the Internet. Open your browser and go back to the site. Reenter your login information.

Why do I get these error messages?

"We are unable to display your policy values at this time."
Customers who come to our site from a bookmark will sometimes get this message. A connection has failed in relation to the bookmark. Enter in the address field of your browser the URL for our site instead of using the bookmark.

"We are unable to provide you with contract information."
This message displays when someone other than the owner of a policy attempts to view policy information. If you are the payer or the insured of a policy but not the owner, you will not be given access to the policy information.

Why can't I view my policy statements after I've logged in?
To view policy statements, you will need the free  Adobe Acrobat Reader®. Adobe, the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated.

What can I do to see all of my values when I print my statement?
If you print your statement and the right-hand side of the page has missing values, there is a simple change you can make to your system to resolve this. Within your operating system, select a display setting of at least 800 x 600 pixels. Browse to your statement and select File and Print within your browser's menu at the top of the page. Next, change the print orientation to Landscape and your statement will print correctly.

Submit a Death Claim

The loss of a loved one places a tremendous emotional burden on the surviving family members. That's why we've made our life insurance claim service quick and straightforward.

We'll tell you what options you have for the proceeds and the steps you need to take.

Report the Death
Complete and submit the Report of Insured's Death form or notify your Northwestern Mutual representative. You will receive a Beneficiary's Guide. The guide will show you how to get your claim processed and approved. The forms contained in the guide should be completed by the beneficiary, the beneficiary's representative, or your representative.

Policy Proceeds
Proceeds are payable to the beneficiary upon the death of the person insured under the life insurance policy.

Beneficiaries can receive proceeds several ways:

  • The beneficiary receives the proceeds in a single check, when the benefit is less than $20,000.

Additional information for planning your future is available in the booklet, A Guide for the Future.

Guide for the Future

Surrender a Policy

When you surrender a policy, you agree to receive the accumulated value of the policy in a lump sum. Some policies will incur a surrender charge to cover administrative costs. See your policy provisions for details.

Surrendering a policy could have tax or financial implications. Consult your Northwestern Mutual representative or tax adviser to determine if surrendering a policy is right for your financial situation.

Contact Northwestern Mutual

We are available 7:00 am to 6:00 pm, central time, Monday through Friday (excluding holidays).

Note: Customer service support for investment products is available 7:30 am to 5:00 pm CST, M-F.