Disability Income Insurance FAQs
Access Online Account Information
Northwestern Mutual online account access is available for the following types of policies/accounts:
Variable annuity contracts
Register for Online Access to Your Accounts
Register now so you can access your accounts at your convenience.
You will need to have a product number in hand to register. This includes one of the following — insurance policy number, annuity contract number or insurance service account number.
Request Technical Support
Submit a Disability Benefit Claim
If you have become disabled due to an accident or illness, you may be eligible for benefits from your disability income insurance policy.
To notify Northwestern Mutual of a disability:
Complete the File a Disability Claim form or
Call Northwestern Mutual at 800-748-9493, ext. 6612016, to CT, Monday through Friday
We will mail you a personalized claim kit within two business days of receiving your notification of disability. The kit contains forms and instructions you will need to file your claim.
If you also have the waiver of premium benefit on your life insurance or annuity and IRA policies, one notification begins the claim process for both your disability income insurance and the waiver of premium benefit.
Premiums Payments During the Claim Process
In order to protect your policy rights, you should continue to pay premiums on all of your Northwestern Mutual policies until your disability claim is approved.
After your claim has been approved, we will refund any premiums paid on your disability insurance policy back to the date of disability as determined during the review of your claim.
These premiums will be refunded to the premium payer.
You will not have to pay premiums on your disability insurance policy while you are receiving benefits from the policy.