Northwestern Mutual

Online Privacy Statement


Northwestern Mutual Website

NMIS Online Website

Northwestern Mutual Wealth Management Company Private Client Services Online Website

Northwestern Mutual Online Privacy Statement

Last updated: April 7th, 2017

This Online Privacy Statement ("Statement") applies to northwesternmutual.com, Northwestern Mutual mobile Apps, and other sites or consumer applications owned and operated by The Northwestern Mutual Life Insurance Company (collectively, the "Website"). This Statement describes how we may gather/track, use and share your information.
Questions regarding the Website should be directed to the webmaster or to Privacy—Northwestern Mutual, 720 E. Wisconsin Avenue, Milwaukee, WI 53202.

What Information the Northwestern Mutual Website Collects
The Northwestern Mutual Website gathers certain types of information about people who visit our site: (1) information and data you provide voluntarily, including information and data you provide voluntarily in connection with visiting "Log In" sections of this site and/or through optional, voluntary contact request forms; (2) tracking information such as IP address and home server information, and (3) your online activities over time and across different websites, including when you visit this Website.

This Website does not contain any functionality to respond to or honor Web browser “do not track” signals or other similar mechanisms, and thus does not respond to or honor such signals or mechanisms.

This Website does not enable unaffiliated third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer visits this Website.

Log In Sections
Through the "Log In" sections of this site, certain policy and account information can be accessed, limited service requests can be made, and limited transactions can be conducted. If you visit one of the "Log In" sections, you may be asked to provide information about yourself and/or your policy or account. When you log in to one of these sites, we may track the pages that you view including page interactions and may share this information with our affiliates and your Northwestern Mutual Financial Professional to offer products, engage in planning, enhance our services to you and other business purposes. In the case of corporate owned policies, you may be asked to provide information about the corporate owner of the policy or those individuals who are insured under the corporate owned policy.

Portions of our site are hosted by third parties and third parties assist in providing some of the services and transactions requested through these sections. Each of these third parties are contractually bound to maintain the confidentiality of any information submitted by visitors to these sections of this site and to use such information solely for the purpose of providing the requested services to or on behalf of Northwestern Mutual and/or its subsidiaries and affiliates.

Financial Professional Contact Request Forms
When you would like to have a Northwestern Mutual Financial Professional contact you, we may ask you for:

  • your name
  • your street address
  • your phone number
  • your email address
  • other information

Since life and disability insurance is primarily state-regulated, and our Financial Professionals are licensed by state, we need your street address so that we may forward your information to the Network Office nearest you. Your name, phone number, email address, and/or other information enable you to be contacted, per your request, and service provided to you.

Financial Professional Recruiting Process
If you are interested in obtaining more information regarding becoming a Northwestern Mutual Financial Professional and indicate you would like to have a Northwestern Mutual network office recruiter contact you, we will ask you for:

  • your name
  • your street address
  • your phone number
  • your resume

When you finish answering the questions requesting this information, the information will be routed in an unencrypted format to Northwestern Mutual and will then be shared with the local Northwestern Mutual office that you select during the application process. This information will not be shared with any other party.

Customer Service Request Forms
We want to provide our customers with a means to communicate with us 24 hours a day, seven days a week. We do this through our Customer Service email forms.
We ask for some or all of the following information:

  • your name
  • your social security number
  • your street address
  • your policy/annuity/IRA number
  • your billing account number (if applicable)
  • your phone number
  • your email address

This information is for our internal use to service your request, consistent with our privacy policy. It is not shared with any other third party, unless permitted or required by law.

Corporate Opportunities
When you apply for a position at Northwestern Mutual's corporate office in Milwaukee, Wisconsin, you will be asked to register and complete a personal profile. The profile includes career preferences, years of related experience, license/certifications, job type, desired compensation and location. Your profile will help match your career preferences to available positions. You can provide contact information or you may remain anonymous. You can opt-in to receive email notification of available positions matching your profile. You may view and search for available positions without creating a profile.

Our corporate opportunities website is hosted by SuccessFactors and, as a result, the information collected through the completion of a personal profile is shared with SuccessFactors. For more information, please view SuccessFactor's privacy policy.

Hyperlinks
This Website may contain hyperlinks or "links," to and from other Internet sites. These sites may have different privacy practices from our Website. Our Online Privacy Statement applies solely to our site. Please review the online privacy statements of any other Internet sites you may visit. These links also do not imply an affiliation between Northwestern Mutual and the site owner, or any endorsement, approval or verification of any content contained on other websites.

Cookies and Web Beacons
The Website uses persistent cookies, Web beacons, JavaScript tags, and other storage technologies in connection with online marketing such as displaying advertising on this site or managing our advertising on other Internet sites. In connection with such activities, this Website collects or receives the IP address, device type, date and time of visit, browser type, and activities of the visitor to the site and the above information is collected or received by or shared with third party vendors who assist us with these activities.

This site also contains links to the Northwestern Mutual pages of several third party social media websites and additional links to third party websites that may appear as a “like” button or as a “share” button inside of a “Share” control box contained on several pages on this Website. When you click on any such links, the third party website may send a session cookie or a persistent cookie to your computer. Please review the online privacy statements of such third party website for information regarding the online privacy practices of such websites.

We also contract with third-parties to distribute e-mails on our behalf, perform analytics, and to deliver online advertisements on our Website, on other websites and on other applications. Those companies may use third-party cookies, or other devices such as website scripting, pixels or action tags to collect anonymous information about you when you visit our Website. We use this information to learn which online advertisements attracted you, and to help us analyze our website and the effectiveness of our marketing. In addition, Northwestern Mutual uses cookies for similar purposes. These cookies and other devices do not contain personally identifiable information about you.

Also, when you visit one of the pages on this Northwestern Mutual Website that contains a “Share” control box, a third party known as AddThis sends a persistent cookie to your computer. For more information on the online privacy practices of AddThis, please review the AddThis privacy policy located in the bottom right corner of the “Share” control box.

Tracking Information
To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we collect information site-wide. This gives us an idea of which parts of our site users are visiting and which features are being used. We do capture IP addresses to track a user’s activity on the site. Unless you log into the "Log In" sections of this site, a captured IP address is not linked to any personally identifiable information.. If you log into the "Log In" sections of this site, we will be able to track the pages on this site that you view and may share this information with our affiliates and your Northwestern Mutual Financial Professional to enhance our services to you.  To assist us in this process, this site uses website analytic services provided by third-parties. In connection with these analytic services, the Website uses cookies and Web beacons to collect various non-personal information regarding visitors' use of this site, including but not limited to daily unique visitors, page views, length of time of page views, page navigation paths, time of day of visits, browser type used by visitors, the Internet Service Provider used to connect to the Internet and this site, and the type of operating system used by visitors. Unless you log into the “Log In” section, the collected information is not linked to any personally identifiable information. In addition, we partner with third parties, including third party ad networks and Facebook, to display advertising on our Website or to manage our advertising on other Internet sites. Our third party partners may use cookies, Web beacons, JavaScript tags, and other storage technologies to collect or receive information about your IP address, device type, date and time of visit, browser type, and your activities on this Website or elsewhere on the Internet and use such information to provide measurement services and targeted advertising. Other than the information referenced above, no personal information that can be used to identify you is collected in connection with such targeted ad programs. If you wish not to have this information used for the purpose of serving you targeted ads, you may opt-out by: (i) for third party ad network, visiting http://www.networkadvertising.org/choices and selecting RUN, Inc. or (ii) for Facebook, visiting http://www.aboutads.info/choices and selecting Facebook Inc. Please note that exercising your right to opt-out in connection with one third party partner of ours will discontinue your receipt of our targeted ads through that third party partner only but will not discontinue your receipt of our targeted ads through other third party partners and will not terminate the use of cookies, Web beacons, JavaScript tags, and other storage technologies by our third party partners to collect or receive information described above. Further, exercising your right to opt-out will not opt you out of being served generic advertising; you will continue to receive generic ads.

Commitment to Confidentiality
Confidentiality is a top priority at Northwestern Mutual. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers, including the information received from this Website.

Changes and Revisions
We reserve the right to amend this Statement from time to time. We encourage you to periodically check back and review this Statement. Any material change to our online privacy practices will be reflected in this Online Privacy Statement. We will indicate the date this Statement was last updated.

For More Information
The Northwestern Mutual Website is maintained by The Northwestern Mutual Life Insurance Company, 720 E. Wisconsin Avenue, Milwaukee, WI, 53202. Visit the Contact Us section for additional information.

NMIS Online Website

Last updated: April 7th, 2017
This statement discloses the privacy practices for the NMIS Online website, and includes:

  • What information is gathered/tracked;
  • How the information is used; and
  • Who information is shared with.

Questions regarding this statement should be directed to the site coordinator.

What Information NMIS Online Collects
The NMIS Online website gathers two types of information about people who visit our site: (1) information and data that you provide voluntarily, including user responses to form entry fields; and (2) aggregated tracking information such as IP addresses and home server information.
This website does not contain any functionality to respond to or honor Web browser “do not track” signals or other similar mechanisms, and thus does not respond to or honor such signals or mechanisms.
This website does not enable third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer visits this website.

Hosting
The NMIS Online website is hosted by a third party, which assists in administering some of the services and transactions. The third party is contractually bound to maintain the confidentiality of any information submitted by visitors to the site and to use such information solely for the purpose of providing the requested services to or on behalf of NMIS and/or its subsidiaries and affiliates.

Customer Service Request Forms
We want to provide our customers with a means to communicate with us 24 hours a day, seven days a week. We do this through the following Customer Service email forms:

  • A "Contact Us" form that enables users to submit questions/comments about the NMIS Online website;
  • A "Technical Support" form, which is accessible from the "Contact Us" form, which allows users to report sign-on questions and technical issues; and
  • A Northwestern Mutual Financial Representative email form, which is accessible from the "Contact Us" form, which allows users to request information about planning and investing from a Northwestern Mutual Financial Representative.

In order to provide you with the service, we may ask you for identifying information. This information is for our internal use only in order to service your request, and required so that we or our administrators may access your customer information. It is not shared with any other third party, unless permitted or required by law.
While customers can communicate to us 24 hours a day, seven days a week using these vehicles, normal support hours are 7:30 - 5:00 CST.

Interactive Forms or Calculators
Any interactive forms or calculators on this website are there for your information only. NMIS does not track, retain or use any of the data input into these forms, nor is the data in any way linked to you as an individual.

Hyperlinks
This website may contain hyperlinks or "links," to and from other Internet sites. These sites may have different privacy practices from our website. Our Online Privacy Statement applies solely to our site. Please review the online privacy statements of any other Internet sites you may visit. These links also do not imply an affiliation between NMIS and the site owner, or any endorsement, approval or verification of any content contained on other websites.

Cookies
A cookie is a small piece of information that a website can store on your computer. This small text file contains a unique identification number that is transferred from a website to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the website. This unique number identifies your Web browser to our computer system whenever you visit our site. A cookie will not allow a website to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.

Cookies are currently used on most major websites and have become an industry standard. Most Web browser preferences can be adjusted to alert you that a cookie will be sent to your hard drive, or you can refuse to receive a cookie. While this website does not require you to use cookies, it is possible that certain services may not function properly if you choose to refuse to receive a cookie.
This site uses session cookies to ensure better performance and a more enjoyable and consistent user experience from your entry point into our site. A session cookie is a small text file that is sent to your browser when you access the site and is then stored temporarily in memory. The session cookie is available only during the course of the browser session; the information is not sent to or stored on your computer's hard drive. Closing your browser or logging off will invalidate the session cookie.

Additionally, if the user selects the "Yes" radio button when asked "Remember this computer for future logins?", the site places a persistent cookie, or small text file, on your computer's hard drive for up to two years. The persistent cookies allow the site to bypass the security question by "remembering" the user's computer.

Aggregated Tracking Information
To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we collect aggregate information site-wide. This gives us an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable, which means a user's session will be tracked, but the user will be anonymous.

Commitment to Confidentiality
Confidentiality is a top priority at NMIS. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers, including the information received from this website.

Changes and Revisions
We reserve the right to amend this Statement from time to time. We encourage you to periodically check back and review this Statement. Any material change to our online privacy practices will be reflected in this Online Privacy Statement. We will indicate the date this Statement was last updated.

For More Information
The NMIS Online website is maintained by Northwestern Mutual Investment Services, LLC, Suite 600, 611 East Wisconsin Avenue, Milwaukee, WI 53202. To contact us, please email Technical Support.

Northwestern Mutual Wealth Management Company Private Client Services Online Website

Last updated: April 7th, 2017
This statement discloses the privacy practices for the Northwestern Mutual Wealth Management Company Private Client Services Online website, and includes:

  • What information is gathered/tracked;
  • How the information is used; and
  • Who information is shared with.

Questions regarding this statement should be directed to the site coordinator.

Types of Information Collected
The Northwestern Mutual Wealth Management Company Private Client Services Online website gathers two types of information about people who visit our site: (1) information and data that you provide voluntarily, including user responses to form entry fields; and (2) aggregated tracking information such as IP addresses and home server information.
This website does not contain any functionality to respond to or honor Web browser “do not track” signals or other similar mechanisms, and thus does not respond to or honor such signals or mechanisms.
This website does not enable third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer visits this website.

Hosting
The Northwestern Mutual Wealth Management Company Private Client Services Online website is hosted by a third party, which assists in administering some of the services and transactions. The third party is contractually bound to maintain the confidentiality of any information submitted by visitors to the site and to use such information solely for the purpose of providing the requested services to or on behalf of Northwestern Mutual Wealth Management Company and/or its parent or affiliates.

Interactive Forms or Calculators
Any interactive forms or calculators on this website are there for your information only. Northwestern Mutual Wealth Management Company does not track, retain or use any of the data input into these forms, nor is the data in any way linked to you as an individual.

Hyperlinks
This website may contain hyperlinks or "links," to and from other Internet sites. These sites may have different privacy practices from our website. Our Online Privacy Statement applies solely to our site. Please review the online privacy statements of any other Internet sites you may visit. These links also do not imply an affiliation between Northwestern Mutual Wealth Management Company and the site owner, or any endorsement, approval or verification of any content contained on other websites.

Cookies
A cookie is a small piece of information that a website can store on your computer. This small text file contains a unique identification number that is transferred from a website to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the website. This unique number identifies your Web browser to our computer system whenever you visit our site. A cookie will not allow a website to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.

Cookies are currently used on most major websites and have become an industry standard. Most Web browser preferences can be adjusted to alert you that a cookie will be sent to your hard drive, or you can refuse to receive a cookie. While this website does not require you to use cookies, it is possible that certain services may not function properly if you choose to refuse to receive a cookie.
This site uses session cookies to ensure better performance and a more enjoyable and consistent user experience from your entry point into our site. A session cookie is a small text file that is sent to your browser when you access the site and is then stored temporarily in memory. The session cookie is available only during the course of the browser session; the information is not sent to or stored on your computer's hard drive. Closing your browser or logging off will invalidate the session cookie.

Additionally, if the user checks the box next to "Please check here if you plan to use this computer for on-going access," the site places a persistent cookie, or small text file, on your computer's hard drive for up to two years. The persistent cookies allow the site to bypass the security questions by "remembering" the user's computer.

Aggregated Tracking Information
To enable us to continually improve on the content we offer our users, as well as for systems administration purposes, we, through the third party host of the site, collect aggregate information site-wide. This gives us an idea of which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable, which means a user's session will be tracked, but the user will be anonymous.
Again, this information is only collected in aggregate form. No personal information is collected.

Commitment to Confidentiality
Confidentiality is a top priority at Northwestern Mutual Wealth Management Company. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers, including the information received from this website.

Changes and Revisions
We reserve the right to amend this Statement from time to time. We encourage you to periodically check back and review this Statement. Any material change to our online privacy practices will be reflected in this Online Privacy Statement. We will indicate the date this Statement was last updated.

For More Information
The Northwestern Mutual Wealth Management Company Private Client Services Online website is maintained by Northwestern Mutual Wealth Management Company, Suite 600, 611 East Wisconsin Avenue, Milwaukee, WI 53202. For more information, please call 1-800-215-4774; options 1, 1.

 

Additional Information

  • Northwestern Mutual
  • Northwestern Mutual Investment Services, LLC
  • Northwestern Long Term Care Insurance Company